TERMS & CONDITIONS

Pola IT Solutions Pty Ltd ACN  trading as Melbournesupplies (“we”, “us” or “our”) wish for you to have a positive purchasing experience when purchasing products (the Products) from the Melbournesupplies website, which is displayed at www. melbournesupplies.com.au (the Website).

Please read these Purchase Terms and Conditions (the Purchase Terms) carefully to ensure that you are fully aware of your rights and our obligations to you when making a purchase.

Your completion and submission of your order signifies your agreement to be bound by the Purchase Terms, which constitute the agreement between Melbournesupplies and you. Any variation of the Purchase Terms must be in writing and signed by a representative of ours.

PURCHASES

The person making a purchase via the Website will be deemed to have accepted these Purchase Terms on behalf of the persons or business entities named in the booking form (if different from the person making payment).

You accept total responsibility for the goods purchased by you and you use the goods at your own risk.

PURCHASE PRICE

All prices quoted on the Website or pursuant to your enquiry with us are in Australian Dollars and include GST. We reserve the right to vary the prices displayed on the Website from time to time and without notice to you.

PAYMENT

We accept payment via Visa, Mastercard, American Express, Paypal, Afterpay, zipPay and Bank Deposit. Regardless of your payment method, you will receive a transaction confirmation email confirming receipt of your order.

RETURN OF GOODS

Any return of goods to us by you will be governed in accordance with the Melbournesupplies Returns Policy.

DELIVERY DETAILS AND CHARGES

You must provide full and accurate personal details at the time of placing your order with us. We will not be held responsible for any errors or omissions in your delivery details. Errors may include (but are not limited to); delivery to business premises without providing business/company name, incorrect postcode or suburb, missing unit or level number. Any such errors or omissions in your address details may result in delays or non-delivery of your order and as such you will not be entitled to a refund or replacement of goods or refund of shipping charges.

If for whatever reason you do not take delivery of your items or you have entered your address incorrectly and your order is returned to us you will be entitled to a refund (excluding original delivery charges and/or any return charges we have incurred) or we can resend your order and you will be responsible to pay for the new delivery charges.

Extra fees charged to you by third party carriers which may include (but are not limited to) Australia Post parcel storage fees are the buyers responsibility and are not payable by us.

DELIVERY TIMES

Orders will be posted within 24 business hours after cleared payment has been received. We only ship orders on business days, which are Monday to Friday and exclude South Australian public holidays.

Delivery dates or times indicated by us on acceptance of your order are approximate only and do not constitute a guarantee of delivery or delivery by such date. Therefore, your non-receipt of ordered goods within the expected lead time will not be grounds for you to cancel your order or receive a refund for either products or postage costs.

Full Delivery conditions can be viewed on our Delivery Information page.

CANCELLATION/MODIFICATIONS OF ORDERS

Once your order has been submitted it immediately goes into the queue for processing. If you need to cancel or modify your order you need to contact us immediately to determine if we can accommodate any changes. We will happily help you where possible however please understand once your order has been picked and packed ready for shipment changes may not be possible. Any cancellations or modifications to existing orders will incur a 5% administration charge to the refund.

TITLE IN GOODS

Notwithstanding delivery of the Products, title in any particular Products will remain with us until you have paid and discharged any and all monies owing pursuant to any invoice issued by us in relation to the goods, including all applicable GST.

RISK IN GOODS

The risk in the goods will pass to you upon delivery of the ordered goods to you.

JURISDICTION

The laws of South Australia govern this agreement.

ENQUIRIES

If you have any questions about the Melbournesupplies Purchase Terms, please contact us on our online ‘Contact Us’ form.

Purchase Terms last updated 31 March 2020.

PROMOTIONS

From time to time we run promotions where coupon codes may be issued.

Valid coupon codes must be applied to shopping cart to redeem offers (enter into the 'Apply Coupon Code?' box).

Coupon codes are only valid for one use per customer for the promotional period stated and cannot be used in conjunction with any other discount or offer.

Promotions apply for the cart value, product or category stated, excluding any shipping fees.

Free shipping promotions are for Regular Shipping only and are not valid for Express Shipping unless otherwise stated.

Coupon codes, special offers or promotional price reductions cannot apply to pre-existing orders.

Prices are as reflected on our website and stock is subject to availability.

Additional terms and conditions may apply for individual promotions.

We reserve the right to modify or update these Terms and Conditions at any time.

 

TERMS OF USE

Welcome to the Melbournesupplies website (the Website) which is operated by Pola IT Solutions Pty Ltd ACN trading as Melbournesupplies (“we”, “us” or “our”).

Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document (collectively known as “Terms of Use”). Your use of, and/or access to, the Website constitutes your agreement to the Terms of Use.

We reserve the right to amend the Terms of Use at any time.

OUR SERVICES

We cannot be responsible for any delays or interruptions to the Website. We will use commercially reasonable efforts to minimise delays and interruptions. However, we cannot warrant that the Website will be available at all times or at any given time.

We may at any time and without notice to you, discontinue the Website in whole or in part. However, we cannot be responsible for any loss, cost, damage or liability that may result from our discontinuance of the Website.

PROHIBITED CONDUCT

In relation to the Website, you must not:

• use the Website for any activities or post or transmit via the Website, any information or materials which breach any laws or regulations, infringe a third party’s rights, or are contrary to any relevant standard or codes;
• use the Website to post or transmit any material which interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person or which inhibits any user from using the Website or the Internet;
• use the Website to send unsolicited email messages;
• in any way tamper with, hinder or modify the Website;
• knowingly transmit any viruses or other disabling features to the Website or via the Website; or
• attempt any of the above acts or facilitate or assist another person to do any of the above acts.

INTELLECTUAL PROPERTY

The material on the Website, including the software, design, text, images and graphics comprised in the Website and the selection and layout of the Website are owned or under licence by us and protected by Australian and international laws.

Your use of the Website does not grant you a licence or act as a right of use of any of the trade marks or logos, whether registered or unregistered, that are displayed on the Website without the express written permission of the trade mark owner.

We own the copyright, which subsists in all creative and literary works that are displayed on the Website.

You may view the Website and its contents using your web browser. In visiting the Website, you may make a temporary copy of the Website by means of the usual operation of your web browser only.

You must not:

• reproduce or use any of the material on the Website for commercial purposes, including sale;
• in any way modify the material on the Website; or
• cause any of the material on the Website to be framed or embedded in another website.

In summary, you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the content of the Website in any way except as expressly provided for by us or expressly authorised in writing by us.

In the event that you do any of the above acts, we will not hesitate to enforce our intellectual property rights against you.

THIRD PARTY LINKS

The Website may contain hyperlinks and other pointers to websites operated by third parties (“Linked Websites”). We do not control Linked Websites and are therefore not responsible for the content of any Linked Website or any hyperlink contained in a Linked Website. We provide the hyperlinks for your convenience only and do not indicate, expressly or implicitly, any endorsement, sponsorship or approval by us of a Linked Website or the products or services offered at Linked Websites. You visit Linked Websites entirely at your own risk.

We do not provide any warranty or take any responsibility for any aspect of Linked Websites or their content. You should make your own investigations with respect to the suitability of goods and/or services offered to you via a Linked Website.

INDEMNITY

By using the Website, you agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to the use of the Website by you.

DISCLAIMER

Some legislation such as the Australian Competition and Consumer Act 2010 (Cth) and other similar consumer protection laws and regulations in other countries may confer you with rights and remedies relating to the provision of goods or services to you by us via the Website which cannot be excluded, restricted or modified (your “Statutory Rights”). We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.

Except for your Statutory Rights and with respect to the Website:

• all material on the Website is provided to you without warranties of any kind, either express or implied;
• we expressly disclaim all warranties of any kind including but not limited to warranties of acceptable quality and fitness for a particular purpose;
• we do not warrant that the functions contained in any material on the Website or your access to the Website will be uninterrupted or error free, that any defects will be corrected or that the Website or the server which stores and transmits material to you are free of viruses or any other harmful components; and
• we do not warrant or make any representation regarding your access to, or the results of your access to, the Website including its correctness, accuracy, timeliness, completeness, reliability or otherwise.

To the extent permitted by law, including but not limited to any act or omission on your part, we will not be liable for any loss, damage, costs or expense whether direct, indirect, incidental, special and/or consequential, including loss of profits, suffered by you or claims made against you which result from any use or access of, or any inability to use or access, the Website.

You expressly acknowledge that we do not exert control over users of the Internet and we are not liable for damage suffered by you, either directly or indirectly, as a result of your access to the Website.

LIMITATION OF LIABILITY

To the extent permitted by law, our liability for breach of any implied warranty or condition, which cannot be excluded by the Terms of Use, is limited, at our option, to one or more of the following:

In the case of services supplied or offered by us:

• the supply of the services again; or
• the payment of the cost of having the services supplied again.

In the case of goods supplied or offered by us:

• the replacement of the goods or the supply of equivalent goods;
• the repair of such goods;
• the payment of the costs of replacing the goods or acquiring equivalent goods; or
• the payment of the costs of having the goods repaired.

PRIVACY

By agreeing to and accepting the Terms of Use, you also agree to the terms of the Melbournesupplies Privacy Policy.

TERMINATION

The Terms of Use are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by the Terms of Use and limitations of liability set out in the Terms of Use will survive.

MISCELLANEOUS

We rely upon your continued observance of the Terms of Use. If we suffer loss or damage or incur any costs associated with any breach by you of the Terms of Use or any associated legal obligation, you agree to indemnify us for those losses, damages and costs.

We do not make any claims that the information is appropriate or may be downloaded in all areas, countries or jurisdictions. Access to the information contained in the Website may not be legal by certain persons or in certain countries. If you access the Website, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.

If any provision of the Terms of Use is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the document, which will continue in full force and effect.

All rights not expressly granted in the Terms of Use are reserved.

If we do not act in relation to a breach of the Terms of Use by you, this does not waive our rights to act with respect to subsequent or similar breaches of the Terms of Use by you.

APPLICABLE LAW

The Terms of Use are governed by and construed in accordance with the laws of the State of South Australia, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of South Australia for determining any dispute concerning the Terms of Use.

CONTACTING US

If you have any questions relating to the Terms of Use, please contact us by emailing 

info@melbournesupplies.com.au.

Terms of Use last updated on ………….

Spam Statement

Pola IT Solutions Pty Ltd ACN trading as Melbournesupplies (“we”, “us” or “our”) is committed to observing and complying with its obligations at all times under any relevant Spam legislation and regulations in any subject country.

For the purpose of this Spam Statement, the term ‘subject country’ means the country from which you access our website, which is located at www.melbournesupplies.com.au.

We assure you that:

• we have crafted an internal policy to educate staff and implement clear guidelines and rules in relation to the dissemination of commercial electronic messages;
• you may at any time unsubscribe from any mailing list to which you have previously subscribed. If for any reason there appears to be no facility to unsubscribe from the mailing list, please send an email to unsubscribe@melbournesupplies.com.au advising us of your wish to unsubscribe; and
• we will not use address-harvesting software for any reason whatsoever.

To assist us to combat Spam, we request your assistance with the following:

• if you receive an offensive or unauthorised commercial message, which appears to originate from an email address belonging to us, please assume that it has been sent in error and notify us immediately on the above contact details;
• please ensure that you unsubscribe from any of our mailing lists if you decide that you no longer wish to receive electronic commercial messages from us; and
• please notify us of any changes to your personal details or cancellation of your email address.

Spam Statement last updated on ………..